How Cebu Pacific Ensures The Safety Of Passengers During The Holiday Season

by | December 14, 2020

As travel regulations are slowly loosening up, many tourist destinations have started opening their doors to visitors. But while travel is becoming a possibility again, it’s important that we take note of the safety protocols in place to avoid the spread of COVID-19. To boost travel confidence, Cebu Pacific has put in place a three-step approach:

1. Sanitation and Safety

In accordance with global aviation standards, Cebu Pacific strictly implements a multi-layered approach to safety. This means that the airline implements extensive daily disinfection of aircraft, frequent cleaning of passenger surfaces at the airport and inflight, coupled with the presence of hospital-grade High-Efficiency Particulate Air (HEPA) filters — that are proven to eliminate 99.99% of viruses — onboard.

Cebu Pacific also has enhanced self-service online channels that enable guests to easily manage their flights online, as well as update pertinent information that may be required upon entry to a destination. Contactless flight procedures are also in place, such as boarding pass scanning, mandatory online check-in, and self-bag tagging capabilities.


2. Track and Trace

via Traze

The Department of Transportation recently launched Traze, a unified contact tracing app for the aviation industry and all other transport sectors. The requires people transiting through all airports in the Philippines to register in the app and scan QR codes at designated areas in the airports.

To learn more about Traze, read this article: Traveling Soon? You Need to Install This Contact-Tracing App First


3. Testing

Many local destinations currently require negative RT-PCR test results prior to entry, which is why Cebu Pacific has made sure the journey remains affordable and hassle-free for everyJuan. Passengers booked on Cebu Pacific and Cebgo can easily choose and book appointments with any of its three partner laboratories for only PHP 3,300.

Cebu Pacific has also recently piloted its Test Before Boarding (TBB) process for passengers flying direct from Manila to General Santos City for a two-week trial period until December 14, 2020. This initiative is the first of its kind in the country, allowing passengers to conveniently have their antigen tests administered at the NAIA Terminal 3 just hours before their estimated time of departure. Results are released within 30 minutes, and only those holding negative test results will be allowed to board the flight.

“All these collaborative efforts are testaments of how achievable goals are when we all work together – we are positive our industry will heal and rise as one in no time so #EveryJuanWillFlyAgain,” said Candice Iyog, CEB vice-president for Marketing & Customer Experience.


For a list of travel requirements, testing options, flexibility options, and frequently asked questions, visit Cebu Pacific’s website here. 


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